Your guide to smart living
Smart products can be tricky at times, but we have some tips up our sleeve!
We recommend checking the product first before troubleshooting your home system.
For issues in other smart systems
Contact the system provider
Matter smart products from IKEA are designed to work seamlessly with other ecosystems. If you have an issue trying to connect or control a Matter product from IKEA in another system, please contact the system provider for support.