Your guide to smart living
Smart products can be tricky at times, but we have some tips up our sleeve!
We recommend checking the product first before troubleshooting your home system.
Connecting a Matter smart product
Before you start
- Make sure your IKEA Home smart app and DIRIGERA hub are updated to the latest version.
- Power on the product by fitting the power cable or inserting batteries.
- Smart products from IKEA are ready to connect for 15 minutes as soon as they are powered on.
After 15 minutes, the pairing window will close and you need to:
- Press the system button once to start a new 15 minute pairing window. For smart lights, turn the light off and on again.
- If the product still won't connect, factory reset by long pressing the system button for 10 seconds. For smart lights, follow the instructions in the IKEA Home smart app to turn the light off and on 6 times to a specific rhythm.
- A factory reset will clear any old data or previous connections so the product can connect again. A 15 minute pairing window will automatically open once the factory reset is complete.